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I feel this e-mail is long overdue but wanted to take a moment to provide you feedback on your products. Prior to owning your cat trees, I supplied my cats with the traditional carpeted trees. As a result I found my cats not only scratching on their carpeted posts but also my carpet, which over time and much to my frustration, caused significant damage.
Your trees and scratchers were the answer to my prayers. I ordered 2 "Incline Scratchers with Birch Post" and 1 "Medium Cat Tree" back in October. I received my items and can not say enough great things about them.
First, the medium tree had to be assembled. Initially I took one look and thought "I am mechanically challenged and will never get this thing together." I was wrong. Your step by step instructions, attention to detail and quite frankly your craftsmanship made it such that I had a perfectly standing tree within 30 minutes. It was simple and easy to put together and it stands beautifully.
Second, I was stunned at how quickly my cats (I have 4) took to using them for their scratching purposes. I followed your recommendations for attracting them to it and my biggest carpet scratching offender took to it immediately. Since converting, he has not scratched on the carpet at all and I could not be happier. This is a dream come true.
Third, the trees are aesthetically pleasing. They are beautiful pieces and get such wonderful compliments. In addition they don't leave behind any mess. Traditional carpeted scratcher fall apart and leave carpet pieces all over the place and they get hairy and gross. Your product alleviates all of those issues.
I just love what you have done and can not say enough good things. I hope for your continued success and will be back for more should the need arise. Although with the sturdiness and quality it may be a long time before I have a need for anything else. :)
With kind regards,
Maria
Thornton, CO
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